Webinar: Ask SIMON Post Go Live

Ask SIMON Post Go Live


Questions & Answers from Webinar on November 18, 2020 – SIMON Post Go-Live

1. How long does it take to get a return label?

Please allow one week as we upload once a week.

2. How do we handle duplicate patients in SIMON?

3. Should we submit a SIMON Help Request when we have completed our recertification?

No, that is an unnecessary step now.

4. Why is my inventory not auto-decrementing?

Auto-decrementing is NOT turned on at this time for any site. It will be turned on in early 2021.