For issues with SIMON please submit a SIMON Helpdesk Request.
Please utilize the SIMON Instructional videos, user guides, and recorded webinars, which can be found in the Training Resources section as your first resource for issues.
Due to the COVID-19 Vaccine initiative, the SIMON Help Response time has increased. Please bear with us as we diligently work to respond to your Help request as quickly as we can.
If you are needing assistance with your COVID-19 Vaccine enrollment for receiving COVID-19 vaccine please contact the COVID Provider Enrollment Team at covidproviderenrollment@dhec.sc.gov.
For questions regarding phases of the COVID-19 Vaccination Plan, please email: ACC-Immunization@dhec.sc.gov.
