DHEC has developed training to help users with navigating the ePermitting system. 

Because the move from the department’s previous database is complex, programs will not all move to ePermitting at the same time.  As programs move forward with the shift, they will communicate with their impacted users about training, how to access the system, and what to look forward to as users begin to use the new system. If you have any questions, please contact us. 

ePermitting is designed to work best using Microsoft Edge or Google Chrome on a personal computer. Users may also find that ePermitting works on tablets, but we do not recommend accessing it on a phone.

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Videos

All videos can be seen on our YouTube ePermitting playlist.

PowerPoints

Getting Started

Creating An Account Logging In Locating Your Site

Managing Accounts & Sites

Activating and Deactivating Users Reviewing or Entering Information on Your Site Submitting a Permit Change/Renewal Form Inviting Additional Users Linking Your Account to a Site Creating a Payment Voucher (Invoice) Paying Invoices Online Paying Invoices by Mail Paying Multiple Invoices Sign Up for Event Alerts Submission Revisions

Technical

CROMERR Process Manual DMR Entry

Troubleshooting

Resetting Your Password

Documents 

ePermitting CROMERR Certifier Agreement ePermitting Certifier Agreement Clarification Memo